One of the major factors that determine the success of a travel business is the Human resource department. Travel Agents inside a travel company will be engaged with clients every day. They contact hotels and resorts for prices and checks the status of flights. So the travel agents need necessary things like computer with Internet and other facilities. For keeping and tracking information they need software and schedule calendars. It is the job of Human resource Department to provide the necessary facilities to the travel agents s far as possible.
While doing the hiring process talent and skills which are related to the travel industry is essential along with work experience. Only an experienced candidate with abilities in handling multiple persons at same time for coordination of travel activities can handle the job successfully. An efficient HR management professional can check about the relevance of degrees and certificates in travel and tourism related industry and choose the right candidate.
Motivating the staff in a travel company is also important for the business. Providing opportunities for the travel agents to earn commission is a crucial element in increasing the profit of the organization. Rewarding employees based on their performance can only be handled by human resource development skills. Speaking to all members of the team on a daily basis is also required to keep the relationship open for discussions.
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